Understanding and sharing the emotions of others creates empathy. This workshop will push participants to identify their conscious and subconscious biases on a customized topic. To build empathy and appreciation for those they serve, creative and interactive exercises are designed to help teams learn how to recognize and compartmentalize these biases as separate from the experiences of others. Participants will also learn to truly immerse themselves in someone else’s story in order to reach business decisions that meet the needs of their customers.
In this workshop, participants will:
- Be introduced to Empathy as a business tool and why it is important
- Learn a practical framework for building true empathy
- Apply empathy building techniques to design experiences for those they serve
- Leave energized and ready to apply in the real world!
Learn about all of Brandtrust’s Human Truth Workshops here.